Thursday, August 31, 2006

Moen.....

So three years ago I install a really nice Moen shower set. Here is the Link
It looked and worked very well until recently; the diverter (spigot) developed a leak and that particular part could not be ordered. I then noticed the lifetime warranty and contacted Moen by email on Monday. I explained what was leaking and that I could not find the receipt..... I got a replay that a replacement part had been sent and I should receive it within 5-7 business days. Well that replacement part (They sent the whole diverter and not just the plastic part that began leaking) showed up today, Thursday.

Thank you Moen, you have earned my loyalty!

Dan

No comments: